Various projects and assignments in The Netherlands, Sweden and remote in Europe.
I humanise technology as a UX designer, Product Manager
and Agile leader. Making technology usable, enjoyable, and accessible for humans.
I am based in Leiden, The Netherlands. Relocated from Stockholm, Sweden in July 2021.
I have 20 years of experience, 10 years in big complex organisations.
Here you can se examples of other UX/UI technics i have used in different projects.
"I bridge the gap between the user, the development team, and key business stakeholders."
I am really interested to learn about and understand a domain. I have a user-centric mind set and excel at getting into all de big and small things that you need to know to do UX Design in a domain.
I rapidly grasp the essence and I soon know more than most that work in that domain. This knowledge and understanding I then use to learn more and to do the right UX decisions for design and other requirements.
One big part of the domain is processes and structures. How everything works together and are organised.
Through Service design I look at the big picture and see how the different systems/services/processes works together and digested that knowledge into requirements, strategy and priority in the roadmap to get all the parts to work better together and digitalise them when needed.
I also love to use my domain knowledge to design user interfaces using user feedback through prototyping and to build them together with an agile team.
I have earlier worked a lot with building UI with code so I have a good understanding of this and can talk do developers more deeply.
It is very satisfying to see the results when you have worked with everything from the planning through research, stories, UI design to implementation.
I have had many different leading roles as a agile leader, for example: Product Manager, Product Owner, Product Owner team manager, Application management lead, Scrum Master, UX lead and Frontend development lead.
I coordinate business experts and digested their knowledge into requirements, strategy and priority in the roadmap. I design agile processes for project teams, trough collaboration with the team in a series of workshops and then I implement and managed it and the tools used. I lead feature teams to research, design and implement major features of a system. I coordinate between departments, stakeholders and the team.
I have worked in big organisations in complex projects. Communication, collaboration and teamwork is key to be able to work in these circumstances and I have had a key role to tie it all together and to make it work.
I do major research projects with Impact Mapping, many in-depth interviews, target group analysis, workshops, personas, scenarios and user story mapping etc.
Many times there is also a need for smaller user research efforts that takes shorter time and still get good user feedback.
I have knowledge of industry tools such as Figma, Sketch, Adobe XD, Balsamiq, Confluence, Jira, Azure DevOps etc. For me the tool is not the most important.
I use the tools that works best in de situation and for the organisation I am in and configure them to how I and the team work. I don’t see a new tool as a problem but as an opportunity to learn something new.
I live in Leiden with my husband and my two cats. We have relocated from Stockholm, Sweden in July 2021 to get away from the cold and dark and because we fell in love with the beautiful cities and countryside in The Netherlands.
I am really interested in Dutch history, infrastructure, living green cities and to learn all I can about our new country.
I like to walk and cycle in nature or in the beautiful city of Leiden and explore The Netherlands and neighbouring countries. I watch TV-series/films and play computer games.
2022 - now, Leiden, The Netherlands
Various projects and assignments in The Netherlands, Sweden and remote in Europe.
2022, Utrecht, The Netherlands
Developed the Enterprise Architecture SaaS tool for Agile Business, BlueDolphin, during a time of rapid expansion and reorganisation.
I was part of three scrum teams and a new UX team. Designing new processes for the UX and PO/PM team. Planning long term and short term research processes.
Moved from Sketch to Figma, working with a lo-fi library and planned for and started a new design system.
2018 - 2021, Stockholm, Sweden
The Public Health Agency of Sweden has a national responsibility for public health issues and works to ensure good public health. The agency also works to ensure that the population is protected against communicable diseases and other health threats. The goal: a public health that strengthens the positive development of society.
The project that I was working on was making a new version of a system from scratch that maps and prevents the spread of communicable diseases in the population. It is very complex and has many stakeholders: local health care units, laboratories, regional infection control units and The Public Health Agency of Sweden.
I was managing all de requirements for the project, it was an extensive catalogue of requirements. I was responsible for creating and organising the requirements and helping co-workers to find the right place to look for the requirements. I also constructed Issues in Jira with manageable parts of the requirements for development.
The user’s needs, web standards and accessibility is always central in the requirements and when I design or redesign the UI or create copy.
When I started in the project there was no clear implemented process and no tools to support it. I designed a process with the help of the team in a series of workshops and implemented it in Jira and Confluence. It was an agile process with workgroups and requirements handling in Scrum that we lately changed to mostly Kanban.
I coordinated the POs/business experts and digested their knowledge into requirements. I also had the role of acting PO for the team so they can ask me if they could change requirements during the development. I made decisions based of my knowledge of the domain and usability and when needed gathered input from the other POs.
I was also responsible for the development of the UI. I rewrote the code for the UI and made a redesign of the graphical look and implemented frameworks. I have educated my co-workers on how to code for the frameworks and according to my guidelines for this project.
2017 - 2018, Stockholm, Sweden
The municipality hade a new website and I was tasked with designing a new communicative structure for different types of pages. I designed and built graphical elements that could be used to describe different types of content. The conclusion of this was a style guide that describes the different components and how to use them to communicate.
I designed a new structure for this part of the site that was task-focused and based on the citizens needs and goals. The goal was to make it possible for the users to find the solution and do the task themselves rather than having to contact someone and wait. Sketches with high fidelity was used as an important tool to deliver the vision of the new structure.
2017 - 2018, Stockholm, Sweden
The goal with my work at SMHI was to analyse the navigation on smhi.se and deliver a proposal to improve the navigation without a total redesign.
SMHI, the Swedish Meteorological and Hydrological Institute, is an expert authority with a global outlook and a vital mission to forecast changes in weather, water and climate. With a scientific foundation, they use knowledge, research and services to contribute to a more sustainable society.
2017 – 2022, Stockholm, Sweden
Consultant:
Projects at: Järfälla municipality, SMHI and The Public Health Agency
2013 – 2017, Stockholm, Sweden
I worked at the IT department at Stockholm University where I mostly worked in two roles UX/UI Designer and UI developer.
I was a part of three major pre-studies with Impact Mapping with many in-depth interviews, target group analysis, scenarios and user story mapping.
I was lead UI developer on a big project to develop a new pedagogical system to support teacher students, there supervisors and the teachers during there internship which are a big part of there education. The system is used by 7 universities and all of Stockholm’s municipalities.
For the external webb I worked as application management lead and product owner to facilitate the process between the communication department and the IT department.
I developed a Angular/javascript based printsevice for the students. It was connected to a service and the printers via a REST-API.
I had a Union assignment on University level and was chairman for the local branch at the IT department.
2002 - 2013, Stockholm, Sweden
My main areas was web designer, web editor, marketing, administrator for the membership register and editor and designer for the member magazine. I also worked as computer/network administrator and with economics.
1994 - 2010, Stockholm/Skellefteå, Sweden
I have had various non-profit assignments in the Youth federation for the mobility impaired and DHR - The Association for a Society without Disabilities, both at the local and national level.
My interest in this comes from the fact that I think that all people have equal worth and should have the same rights.
I have been chairman, treasurer, vice chairman, secretary, webmaster, editor, computer administrator, camp / course leader, assistant, employer etc.
2011 – 2013, Stockholm, Sweden
The program was very practical and hands-on, we also read theory but mainly learned the craft so that we can work with it directly. Nackademin has a strong connection to the business community - Almost all lecturers / teachers work actively with the profession they teach and there is a management group with representatives from the business community. This means that it is a very current education that meets the industry's requirements.
2004 – 2008, Stockholm, Sweden
The technological development leads more and more towards a communication society, where the use and dissemination of different technologies for communication between people is increasing. Ultimately, it is about communication between people with the support of IT.
2005 – 2006, Stockholm, Sweden
During IT and communication science at Stockholm University, I attended a 1-year course that consisted of picking the communication part from a variety of topics. We had a high physical presence 9-17 every day. We worked on three major projects throughout the year. A very practical and "hands-on" education. We had lecturers and teachers from the various industries who knew their fields both practically and theoretically.